Delfino Blu.................

[Tredegar Boy]

I've been reading this thread as it has unfolded with increasing frustration. I, like many of the contributors on this forum, have used TA to review resorts, places to eat/stay/go etc etc in many places home and abroad and have taken the balance between good and bad reviews at face value. In light of Silverstars experience I feel I'm being taken for a mug.

If you can't trust TA to leave first hand reviews alone what's the point of them. Businesses have a right to respond and thats where the counter-balance comes in so TA should not censor/remove legitmate reviews.

I use Skytrax to review airlines and this debate has got me wondering about them as well now (though there certainly seem to be a lot of poor reviews on their site).

Its all very interesting.

[Rover]

Well Tredegar Boy, there are a lot of "poor" reviews on TA. The criteria for post removal does seem to be a bit of a mystery?

[Dupnica]

 Well done Siverstar,I particularly like the last paragraph.

[Gavlah1973]

I've used it for years and to be honest never found it too far from the mark.
If a hotel has a mainly brilliant reviews and then a person gives it poor I look to see if that person has reviewed other hotels and if they moaned about those places too!! Also it's worth looking at the resorts they've also been to as to whether you'd think the holiday they've just reviewed was suitable for them in the first place!
Usually a pattern emerges.

The ones that I can't get my head are like the one I saw whilst weighing up whether to stay at the Tsaros or not. This certain review gave it a poor because it was up a steep hill. Now I don't think the hotel will have moved between that person booking it and arriving!

[lilly]

The lastest post on TA has also disappeared now. The fact is though that if DB are getting any unfavourable posts removed then it does not give TA readers a true picture of the hotel. The not so favourable posts on all the other hotels/apartments have been allowed to stand, very odd indeed. The hotel has a right to reply so why can't they use this facility as other hotels/restaurant owners do?

[Woodman]

Does anyone know whether just by hitting the 'Problem with this review?' button, the review disappears while it is 'considered' by the relevant team at TA?  If that's the case, that could be the reason why the 'reviews' about posts being removed are going so quickly (being reported either by the staff, someone at TA or by any other reviewer).

This has gone beyond being about a poor experience at the restaurant and is now more about the impartiality of Trip Advisor.

[Gavlah1973]

Im not suprised the last two were removed as in reality they weren't actual reviews.

[Jimbo]

Post it, Silverstar.

[Silverstar]

Re-posted on TA - lets see what dumb ass excuse they come up with to remove it now.

My SS friend thought that Kostas might have had the previous one pulled because I wasnt reviewing the hotel as a guest but the restaurant.  Not sure why that would matter but it may be the angle that K is working to get it removed.

Let's see!

[Jimbo]

Hasn't appeared yet.

There are lots of eating out at DB...

[Waspman]

It's appeared now, but for how long, any bets?

[cabmufc]

11 "helpful" votes and counting!!!

[Rover]

Interesting to see if the other posts praising the Hotel also now get increases in "helpful" votes"?

[rilo57]

 will it beat 16 in the charts, from 6th march 13

[Dupnica]

 Still there!!! with 35 "helpful" votes now.