Delfino Blu.................

[Waspman]

Can you re-post a review?

If I were Silverstar I would give it a try, she could register under a different user name on TA if necessary.

[Jimbo]

Ironically, I received an email from TA this morning with a very big picture of DB - "The best hotel in Agios Stephanos."

[Caz]

That's strange, so have I, rather an odd coincidence. Anyone else had one?

[Silverstar]

Nope and no reply from TA either still.

This is really really odd - anyone have a number for them - I can't find one online?

[Jimbo]

What is your TA name? I may initiate some action!

[Silverstar]

silverstar007 

[Jimbo]

I have just sent the following to Tripadvisor:

"We are dismayed to see that silverstar007's review of eating at Delfino Blu in San Stefanos, NW Corfu, has been removed. It was entirely fair, intelligent, and well-written. Moreover, she has been going to San Stefanos since she was a child, and her visit to Delfino Blu was because she had eaten there many times before.

I sincerely hope that this removal was not at the instigation of the owner. If so, I would like to register my protest, and will henceforth regard the integrity of Tripadvisor as suspect.

Please advise.

JimandGillie"

[Gavlah1973]

I also emailed them last night. I'll see if we get a response

[Silverstar]

Completely brillinat - thanks so much Jimbo 

Let's see if either you or Gavlah get a reply!

[Rover]

Does make one wonder how many times this has happened?

[Woodman]

I've never heard of it happening before - it does make you question the site's credibility.  I had a quick read through their complaints pages and can't see why or how Silverstar's post would be removed (no blackmail or derogatory feedback). Has anyone else ever had a post removed?

We, like most travellers, use Trip Advisor as THE go-to website for impartial views - and, for that reason, so do Thomson!  We chose Delfino Blu for our honeymoon based on its reviews, and as I've already posted, we couldn't fault the service or experience we received.  However, the way Kostas trains his team to defend the hotel from non-residents is completely at odds with the way the rest of the village embraces visitors.

Like most of us, I'm avidly reading this thread, to find out the final answer to this one!!

[Dupnica]

 Fascinating isn't it,can't wait for the next instalment and the final result.

[Jimbo]

The auto-responder said 5 to 8 days for a reply. So don't hold your breath!

[Caz]

Silverstar, have been looking at TA website. Go to bottom of page click "About us" will give general tel no 020 3320 3253 or click on "Help Centre" then click "contact us" then "General Support" this will go to your email address with a drop down box click for "reviews" then another drop down box click "where is my Review". Hope this helps a bit.

[Dupnica]

 Didn't take them that long to remove the review!!