San Stefanos Online ~ North West Corfu

website => Report Broken Link, incorrect information, Forum rules etc => Topic started by: Sellsy on March 26, 2013, 05:12:26 PM

Title: Missing site, 404 server down?
Post by: Sellsy on March 26, 2013, 05:12:26 PM
Hi all , can I ask if anyone is experiencing connection problems in the last 24 hrs? For a good while all home computers I pad I phones were  unable to access  - eg site not found / site moved/ URL 404. Fearful I may struggle to connect again....Is it just me?
Title: Re: Missing site, 404 server down?
Post by: D@G on March 26, 2013, 05:26:30 PM
Not just you, I couldn't connect last night either.
Title: Re: Missing site, 404 server down?
Post by: Rover on March 26, 2013, 05:56:40 PM
Had problems all morning, 07.30 to 13.00 (26/03/13), but seems OK now?
Title: Re: Missing site, 404 server down?
Post by: Gill C on March 26, 2013, 06:05:01 PM
Problems here too
Title: Re: Missing site, 404 server down?
Post by: Jules on March 26, 2013, 07:11:34 PM
Had problems yesterday but all seems ok today
Title: Re: Missing site, 404 server down?
Post by: dibully on March 26, 2013, 09:25:56 PM
Yep had problems yesterday thought it was just me as my Laptop was playing up glad it's all sorted now. :)
Title: Re: Missing site, 404 server down?
Post by: gillyW on March 26, 2013, 09:33:19 PM
I had problems also and scarily followed some technical instructions which made no difference at all. A great relief to find it was not only my computer!!
Title: Re: Missing site, 404 server down?
Post by: Georgie2002 on March 26, 2013, 10:17:11 PM
Me too!
Title: Re: Missing site, 404 server down?
Post by: Sellsy on March 26, 2013, 10:34:21 PM
Hi Gilly, all, yes I was on the verge of following some URL repair advice which looked rather too technical for me!
The worry was I had no way of checking anything out, all members who I had shared e mails with we're accessible via e mail but only via the site, which was gone! Couldn't check if it was just me.  Can't recall this happening before.
Title: Re: Missing site, 404 server down?
Post by: Rover on March 26, 2013, 10:54:12 PM
I find these messages misleading. Past experience has taught me that this message usually means the site you want to go to is inaccessible for one reason or another! The instructions seem a bit drastic!
Title: Re: Missing site, 404 server down?
Post by: Jules on March 27, 2013, 12:25:55 AM
If in doubt refer to the San Stefanos Travel page on Facebook (if you are on it) and see if anyone else has posted about any problems with the site . From previous experiences when the site has gone down for whatever reason several SS regulars post about it and also post when the site is back up again.
Title: Re: Missing site, 404 server down?
Post by: Sellsy on March 27, 2013, 01:13:38 AM
Thanks Jules , that's handy to know. Cheers.
Title: Re: Missing site, 404 server down?
Post by: Jimbo on March 27, 2013, 10:48:22 AM
A 404 error usually means that the client (your browser) connected to the server, but the server could not link to the specified base page.

This can be caused by:

* an error by the website manager when updating the site pages
* the host ISP having set it to reject the link (bill not paid?)
* an internal error on the server, usually caused by a faulty system update

There's nothing you can about it, so don't waste time with wrong advice on the web. If you own the site, you get onto the ISP and find out what's happening.
Title: Re: Missing site, 404 server down?
Post by: Sellsy on March 27, 2013, 12:32:55 PM
Thanks for the advice Jimbo, will be more patient if it happens again, just realised that all e mail chains, pm's etc were reliant upon the server. Contacts with friends on the site should perhaps be backed up by other means.
Title: Re: Missing site, 404 server down?
Post by: Jimbo on March 27, 2013, 06:01:33 PM
As I have a software company, I tend to know about these things!
Title: Re: Missing site, 404 server down?
Post by: dimitris on March 27, 2013, 09:51:04 PM
HElo everyone,
We are very sorry about this.
The company that hosts the website "has changed box and ip address of the server" .I had the same on my screen of a PC that runs permanetly conected.This the technical explanation of the problem that we recently had.
I emailed the hosting company and I got this reply two minutes later.
some times this is how internet works ...what can I say...

However,  the website server keeps a back up every 24 hours so if anyting happens there is no much to be lost.

Kalispera!

Dimitris

Title: Re: Missing site, 404 server down?
Post by: Sellsy on March 27, 2013, 10:31:45 PM
Many thanks Dimitris, I will be far more patient if this happens again!  cheers.
Title: Re: Missing site, 404 server down?
Post by: Jimbo on March 28, 2013, 01:05:54 AM
Usually the hosts will notify customers in advance so that the domain servers (global systems that turn human readable things like sanstefanos.co.uk into an actual IP address that looks like 195.234.5.167) can be updated. I don't think that was very good service.

Mind you, my business partner and buddy Dean could not access our website from Essex last week for 24 hours. I said I'd put a taste filter on.

To go off topic - I've had an anxious day. Dean spent nine hours in surgery today for a heart valve replacement. I'm massively relieved to say that he's now in Intensive Care and the surgeon says that it's been successful. These things do remind us that a few hours off-line is a mere irritation compared to the more significant issues of losing friends and loved ones before their time.
Title: Re: Missing site, 404 server down?
Post by: Sellsy on March 28, 2013, 02:08:20 AM
Glad to hear your friend is doing OK Jimbo,of course this puts issues such as differing opinions on a holiday forum into a sharp  perspective. It's just human nature to have a moan and vent ones spleen from time to time, this forum provides a safe place to do this. I do feel forum members know what's really important in life and I'm sure we all wish your friend an uneventful and speedy recovery.