San Stefanos Online ~ North West Corfu
Welcome to San Stefanos (NW Corfu) => Where to stay => Topic started by: bella on March 16, 2010, 08:36:24 PM
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Hi all
I am about to book Delfino blu for my first trip ever to san stefanos. Any thoughts?
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I have been looking for somewhere to stay in san stef and have emailed them for prices and availability today, they look very nice, so awaiting reply, :)
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If you have a mooch through the site - you will find the Delfino was widely discussed.
Summary of majority feelings;
Great Hotel - luxury - private pool - Food not as good as expected for standard of Hotel.
Expensive - !!
Alternatives Via Thomsons; -
Athina Hotel - Thomas Bay Hotel - Terezas - Romanza Hotels' were ''moted'' as far better value with good food.
Other Hotels not same standard of luxury fittings and anyone can use the Pools, but good basic places to stay.
My opinion - I like the Delfino - but not the price - prefer the ultra friendly Thomas Bay - I can easily do 3-4 weeks at another Hotel for the Price of a 2 week stay at delfino and - - - after all, I don't spend much time in the room!!
If you don't mind the price - Go for it!
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And don't forget Vicky Pool, Andreas and Kapetanios which are also available via www.corfuselections.com this summer as the holiday companies are now only on an allotment basis allowing the small businesses to book directly for the independant travellers......
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Not sure that Thomsons are following this though!
Nice that the rest are!!
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Hi Bella,
Stayed at Delfino Blu 3 years ago and can confirm the comments about luxury etc however in our experience the place wasn't worth the money we paid (£3000 for 4 people). The pool area is small and not really suitable for lively teenagers. There was a touch of sunbed grabbing early in the day with the culprits not actually using the space until late afternoons (I raised this with some other regular guests who claimed that kind of behaviour was the norm). It is however right on the beach which is where we spent most of our time and we still go back and use their beach bar every year though. The owners and staff are very friendly people and we still had a great time but the price can be a killer (this year we're paying just over £1500 for two weeks plus flights for 4 somewhere else in the resort).
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This synopsis was echo'd by many others!
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Hi
We stayed at the Sugar and Almond apartments for our first trip to San Stef last year. These apartments were offered via the Delfino Blu as the hotel was full and we were offered the apartments with use of the hotel and breakfast - this may be offered to you also if you are thinking of booking for the summer as the hotel is only small and gets booked up very early. The Delfino owener, Costas, takes the apartments for the summer to add to his availability.
I cant comment on the rooms at the Deflino but the pool, breakfast and staff are fantastic. As already commented by others the only drawback was the sunbed grabbing with half the beds having towels put on before breakfast and not used until after lunch.
The public areas and pool are spotless and the staff very efficientt and friendly. Hotel is right on the beach.
The hotel does try and push half board packages - i dont recommend this as there are so many great places to eat in the resort.
I wouldnt hesitate in recommending Delfino Blu or the apartments for a little luxury but there are alternatives a lot less expensive.
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Are those Apartments the ones next door - to the right of the hotel if looking out towards the beach?
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Hi
No they are at the opposite end of the beach to the Delfino - they are newly built last year just off the beach just at the start of the steep hill off the main road through San Stef.
Slight uphill walk but nothing major - great views and near the restaurants etc.
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Are they the ones across the road from Fedra Mare & Christina?
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think they are up the hill op the supermarket and by the jucie bar
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think they are up the hill op the supermarket and by the jucie bar
Dear Oracle............. loved you in Benidorm !!!! But what are those new ones by Fedra?
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I remember the Apartments now, just short of the Moros Apts but on the other side of the road and painted white and blue I think!!
Just past (& Opposite) a private villa entrance.
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ha ha mrs w
the ones by the fedra are owend buy the guy from the romanza.very high spec all mod cons with own swimming pool games room etc sleeps 7 i think
chris
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www.romanzavillas.com
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Thanks for the link Lilolil - you'de have thought that Yannis would have got in first!! LOL
Great pictures!!
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Thanks for the link Lilolil - you'de have thought that Yannis would have got in first!! LOL
Great pictures!!
Hi Tony
Sorry for not keeping you up to date on this subject.I wrongly assumed that you of the all seeing eye would have all the information from Waspmans postings starting 16th July 2009.
I apologise for not realising you are now of advancing years and your short term memory is failing.
It just goes to prove.
Never ASS-U-ME anything it will only make an ass out of u and me.
Yammas
Yannis
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Yannis - you are such a caring man - LOL
No - never saw those pics before - seems like an upgrade on the time we once looked around!!
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I remember the Apartments now, just short of the Moros Apts but on the other side of the road and painted white and blue I think!!
Just past (& Opposite) a private villa entrance.
Wow thanks Tony, those photo's are amazing. I noticed the Athina was not built back then. I also remember the owner of the condor from our last visit and does'nt he look youthful in your photo.
I am not a member of facebook but thanks for the offer.
Thank you so much for all your help.
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My pleasure - one day soon, when I have time, I'll sort through my old corfu photo collection and scan more in!
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Not as far round as the Fedra.
They are plain white painted.
http://www.sugarandalmond.gr/
Opposite supermarket going uphill off of main road through SS.
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Beautiful appartments indeed but, is there a demand for high spec now.Notice that most of the new builds seem to be going this way now.
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Just below Tsaros Pool Bar, up Killer hill, I saw these being built - they look lovely!
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We decided to check out the Delfino Blu while in San Stef last week. In all the years we have been visiting San Stef we have always been made welcome everywhere. Not so the Delfino Blu we only just managed to reach the main entrance when a British female 'rottweiller' came running out and very rudely chased us saying the hotel is for residents only and no one else is allowed past the main reception area. We may have been potential customers but she didn't bother to ask. We were totally humiliated!!
My advise to anyone considering a holiday at Delfino Blu is---DON'T.
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They don't like you walking up the stairs from the Mango Bar, either. Distinctly police state atmosphere!
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We went and a nose round while we were there a couple of weeks back. We went early evening and there was no one to stop us going in. We did notice that there was a sign at the pool saying it was for residents only which i thought was a bit off. You are normally welcomed at all pools in Corfu as long as you buy a drink!
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Its a funny one this pool thing.
When we were in Kefalonia a couple of years ago we had no problems finding a sunlounger.....even up to dinnertime. It was also a really tranquil pool area.
We had a couple of days in the middle where every man and his dog wondered in and plonked themselves on sunloungers. They bought a couple of drinks all day and that was it. They had around 8 kids with them and it turned into a right bunfight!! I'm not the quietest myself and I dont mind people enjoying themselves but when you're getting soaked from people whilst laid reading your book it's different!
The hotel we stayed in had it's own chapel and conducted weddings. You'd get a few of the wedding party stopping at our hotel but others staying at cheaper apartments etc. They'd turn up and spend most of the time round our pool!!
I guess it's a nice romantic notion to throw your pools open to all but it can have big downsides and p..s off your paying guests!
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Delfino has always insisted it's a cut above the rest and the pool is for strictly residents only -
this is the only Hotel or pool that does not welcome anyone, as long as they buy drinks/food.
Some years back we used the Mango and went to the loo upstairs.
The Bar manager then was the rudest man in town, and put many off using it.
Seems you met his wife!! - - - LOL
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Certainly did Tony. We weren't even intending to use the pool or facilities just request a look but we didn't get the chance. They should put a notice at the gateway stating Residents only or 'Enter at your peril'!!!!
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Lucky you still had your legs - she usually bites them!! LOL
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I remember us trying to get in once and we never tried again
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I am a local and felt it necessary to comment regarding the 'rottweiler' comment. I know this lady very well, she is well known, well liked and very well respected within the village. As we know there are 2 sides to every story, and there has been an exagerration of the events that actually took place. Delfino is a 4 star hotel which we all know. The owner does not want anyone using the hotel as a shortcut to the beach. There are plenty of other ways to access the beach. The lady in question relayed this to the people concerned. If people want to take a look around the hotel, the receptionist is happy to do this and will show you one of the rooms, but only if that room has no guests. It's not possible to take a look inside a room that is occupied for security reasons. The restaurant and bar are open to non-residents at night, Mango Bar is open all day for non-residents. The pool and pool bar, as well as the sunbeds are for residents only. I don't see what the fuss is about that you are not made welcome, there are many, many pools within San Stef that you can go and spend the day. The owner 'reserves the right to refuse admission ......' exactly the same policy as you have in the UK. What did the 'rottweiler' do to 'chase you off the premises?' Snap at your legs? I don't think you should be advising people not to stay at this hotel, as you have never actually stayed there. Anyone reading the comments should take them with a pinch of salt. If the Receptionist was rude, she wouldn't stay long in the job. This is her 5th year there. All the staff at Delfino are polite and professional, as one would expect from a 4 star hotel. I think the 'rottweiler' comment is totally inappropriate. How would you feel if someone posted comments on the internet about you, for the world to see, when you are trying to do your job?
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It all just sounds like 'sour grapes' because people can't freely wander around the hotel!
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Yes me too, I know the lady receptionist and she has always acted in a most professional way and is well respected in the village. The Delfino Blu is a 4 star hotel in a fantastic location with rooms to match the 4 star grading. They also have a website and I am sure if you dropped them a line prior or during your stay you could arrange a tour around to see their facilities on site.
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I would not normally comment on other peoples views but feel that I should say that on this our first visit to San Stefanos we were looking at other hotels/apartments to stay in the future. After a fab lunch at Teresa we went down the hill through the cut opposite the Teresa and saw the Delfino. We went in and the receptionist could not have been more friendly and obliging. She showed us around the hotel, two different types of room, explained all about the hotel and restaurant, and answered any query professionally and with courtesy. We could not have been made more welcome. I also feel that if guests are paying the prices to stay at the Delfino, the resident guests and management have every right to limit pool use etc to the paying guests. I hope I have not offended the regular users of this site, who all have been wonderful in answering any query we had before our visit, but fair is fair.
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LIke I said in my previous post
If I'd paid quite a bit more to stop at the Delfino than Tony, for example had at his apartments and then Tony was allowed to come in and use the same pool, toilets, facilities etc then I'd guess I'd be a bit pi$$ed off!
The pool and pool bar area are one of the things I look at first when booking a holiday. Followed by rooms then location.
Nice for each owner I guess who benefits from a double whammy of people to buy food and drink but not great for me if I've paid a lot more for what I'd consider better accomodation. This is common to Greece and I've never really understood it
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Hi Madge
Well said.
I will go a step further and risk offending fellow members of the forum.I hope no member takes this personal but I am getting rather concerned by what I will call unsolicited extremely critical comments that have appeared among the postings in recent days.
Hear are a few of the areas I would put under the above heading.
Delfin Blu
2 Stars
Beachcomer
Jerry James
I do understand this is an open forum and I will support everyones right to their own point of view.The difference between me and some others are that I will only post comment on local businesses that are of a positive nature.If I have negative views on any establishment I keep them to myself and let other people make up their own mind.The only time I would make a negative comment is if I was asked directly for my opinion and then I would make it via PM.
I will leave you with one last thought to ponder.We all say the main thing that makes us return year after year are the local people.Do you not realise the unsolicited and in most cases unfair criticisms can only succeed in alienating them.
Yammas
Yannis
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Well done Yannis i agree with you some of the comments are a bit over the top have been going to san stef since 1986 and using 2 stars most of the time and not had a bad meal .
Harry
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The whole idea of a forum is to exchange views amongst other adults. If people have a gripe, did'nt enjoy their meal or did not like their chosen accomodation then surely they should be able to express their opinion just has those who have enjoyed a meal etc are given the freedom to give praise.
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I do understand this is an open forum and I will support everyones right to their own point of view.
Do you not realise the unsolicited and in most cases unfair criticisms can only succeed in alienating them.
Yammas
Yannis
Understand your concerns Yannis, i've prob been as guilty as anyone on a couple of subjects in your list.
But another way of looking at it is for the businesses to read some of the comments/concerns, digest them and ask themselves if any critricism is justified. If they can then answer "Yes, certain comments are justified" that business then seeks to put things right, which is really taking note of customers' concerns. In the long run they benefit, as people like me (+ others) return and use their services.
Simple rule of business i would say.
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The whole idea of a forum is to exchange views amongst other adults. If people have a gripe, did'nt enjoy their meal or did not like their chosen accomodation then surely they should be able to express their opinion just has those who have enjoyed a meal etc are given the freedom to give praise.
Hi lilly
As I said this is an open forum and every member has a right to criticise who or whatever they wish.All I say is that I reserve the right not to criticise a place for the simple reason it did not suit me.Take the 2 stars as an example it is always very popular, are all the people who use it on a regular basis wrong.Surely a place that served bad meals on a regular basis would have very few return customers.
No hard feelings
Yammas
Yannis
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Yannis, no hard feelings at all. xxx :)
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Yannis, no hard feelings at all. xxx :)
No hard feelings and kisses . I am impressed
Yammas
Yannis
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I just read back through the posts, above, I think most comments were a little tongue in cheek, rather than any serious negative attack on anyone,
lets not over-react! you can't stop people having their opinion and people usually report on a single time / incident in question,
I don't seriously think it was meant as any form of personal attack, and I don't think of the lady as a Rottie because of the post, either!
I don't have any problem with the Delfino pool being reserved for Guests here and as stated, when you pay extra - -etc. - I would feel the same on that!
(thanks for bringing me into that one Gav!! - you could have used Yannis!! LOL)
We mainly use the Beach, as I think the majority do, which is why so many other pool places like other guests to come in & spend money in their pool bars.
It seems to generally equal out.
However, if I paid to stay at a hotel and found I couldn't get beds, due to outsiders, I would take it up with Management and get some form of reservation.
In S S, this has never really been a problem whenever we have stayed there.
Also thanks to Yannis for reminding us that we go there because we like the locals etc. Sometimes we can forget!!
Do I get kisses like Yannis? - because I don't set out to offend anyone either - but lets remember keep a sense of humour going as well!
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The whole idea of a forum is to exchange views amongst other adults. If people have a gripe, did'nt enjoy their meal or did not like their chosen accomodation then surely they should be able to express their opinion just has those who have enjoyed a meal etc are given the freedom to give praise.
I completely agree lilly, we went to San Stef last year for the first time only because after reading the reviews we thought the village was the place for us. We tried different places to eat on recomendation from the forum and was blown away with 99% of them. This year we gave the place we didnt rate last year another chance and yet again we were disappointed so we didnt go back. The forum is here to share negs/positives equally and judging by the reviews the positives out-weigh the negatives anyway otherwise I would never have returned this year with an extra 2 peeps in tow 8)
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I have to agree with Yiannis as well, being a local person when you read often harsh comments about people you know and love who are working long, hot and hard hours to earn (scrape) a living it is difficult to take on the chin (is that the right expression)!! Crisitism of a constuctive nature is always the right thing otherwise you cannot learn from your mistakes, whatever country you live and work in. So I do believe as long as you have made your feelings also known to those you are critisising before doing so publicly beforehand. Also please remember a lot of local people apart from being too busy to be on line all day, often do not have the resources to be on line and look, so do let them know on a face to face 1-1, good or bad feedback and then if you feel everyone needs to know let them.....
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Just for you Tony.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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I'll get mine on the plane!
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Gavlah, will look forward to it, not sure your wife will be pleased though!
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Good grief! What's happening people? Calm down calm down. Actually in all seriousness I can see all points of view. I would hate to be in an (expensive) establishment and struggle to find a sunbed or whatever. I despise holiday makers who use another hotel/apartments facilities whilst they "sleep" elsewhere. BUT I have been known to occassionally to use another pool when it has been within their rules etc; This is only done as a last resort as the wife feels very uncomfortable doing this. Love the debate though as the forum was getting a little repetitive and stale. ;)
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Ahhhhh!! Thanks Lilly - - I needed that!!
Gav - get back in the queue!!
Rod - we are sending you a curry!! (and a pair of sunbeds of your own - get your own umbrella though!!).
I think we've done the pools to death now!!
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If the forum is simply an arm of PR, then it has no point at all - it might as well be a glossy brochure for a soon-to-fail travel company. Given that 99% of what is written here gushing praise for everything about SS, its people, its accommodation, its bars, its cats and its dogs, I find it quite refreshing when somebody points out that it's possible to get a bad meal in paradise, because a few hints of criticism make the rest more credible.
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I was a bit flippant above, but on a serious note, I do have a problem with people making mischief, lying or being nasty -
but I have no problem myself with constructive criticism, and on bad customer service - I vote with my feet and generally don't go back.
Sometimes people have a bad day and being human, may drop a few points on the customer service measure.
Holiday resorts are a people business, and I deal with people all day long at work, customers and staff, the principle is always the same.
Dissatisfaction is often more than balanced by the lots of positive posts, as shown above!
If I go somewhere and receive poor service or am offended by someone, I am sure I would like to say so.
(I would have complained to the Hotel Manager or Restaurant Owner as well at the time).
I would however, explain it calmly, & put it in a form that was fair & balanced, but that's me!
What was shown in this stream, was that on one or two occasions, customer service appears to fall below the standard expected and caused offence,
it seems like a one off, but if not, no mater how good someone is - the boss needs to know and stop it as it hurts business.
No different to getting a bad meal - I would take it up as I am paying and expect good food and good service, but it all depends on the circumstances.
We don't want Faulty Towers in San Stefanos!
I think most adults are capable of drawing their own conclusions from the big picture that gets drawn here, which is why the forum works.
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I have to agree with Yiannis as well, being a local person when you read often harsh comments about people you know and love who are working long, hot and hard hours to earn (scrape) a living it is difficult to take on the chin (is that the right expression)!! Crisitism of a constuctive nature is always the right thing otherwise you cannot learn from your mistakes, whatever country you live and work in. So I do believe as long as you have made your feelings also known to those you are critisising before doing so publicly beforehand. Also please remember a lot of local people apart from being too busy to be on line all day, often do not have the resources to be on line and look, so do let them know on a face to face 1-1, good or bad feedback and then if you feel everyone needs to know let them.....
Hi Lesley
The only comment I have to make on your posting.
I wish I had been the one who wrote it.
Yammas
Yannis
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Ahhhhh!! Thanks Lilly - - I needed that!!
Gav - get back in the queue!!
Rod - we are sending you a curry!! (and a pair of sunbeds of your own - get your own umbrella though!!).
I think we've done the pools to death now!!
Hi Tony
I agree with you when you say a lot of the negative comments are done tongue in cheek as the above posting.The ones I would like to see stop are the really nasty ones and don't kid yourself they do exist.
This will be my last posting on the subject so let us all get back to singing the praises of our San Stefanos and if you have cause for complaint do what Lesley says and take it to the source.
Yammas
Yannis
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Shellbell, by all means post comments positive and negative about places you have stayed and eaten etc, however the person that posted the rottweiler comment hasn't actually stayed in the Delfino. I am glad I challenged the comment, even if it was meant tongue in cheek, when reading the post it certainly doesn't read that way. I would ask forum members to consider when posting comments, that we live and work here and comments like that are just not called for. We are under constant scrutiny for 6 months and aim to please all our guests, but anyone working with the public will know this is not possible. Before posting personal comments about someone, please consider the impact it will have on them and their feelings. I have seen other derogatory comments on other websites about people that live and work in the area, as well as this forum. Ask yourself this, how would you feel if comments like that were posted on a very public forum, even though you are not named, everyone where you live and work knows the comments are about you?
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stockjockey - professionals have to take criticism. I'm a professional writer, which means everything I do is fair game for critics of all flavours. If it's accurate, fair enough.
Unlike politicians, we don't really get a right of reply. In forty years I've only once complained about a review, when Marina Warner said something on Radio 3 which was factually inaccurate. Hell, I've had a three page attack on one of my screenplays in the Sunday Telegraph magazine (which I must say enhanced my career profile!). I've had the front page of the Mirror. Nowadays we have self-appointed bloggers filling the web with misreadings and personal agendas.
The Mango Bar has stairs which go up to what looks from the beach like an upper bar terrace. I only go halfway up before I was accosted by the bar staff. I then saw a notice at the TOP of the stairs saying that access to the pool bar was only for residents. A more intelligent place for the notice would be at the BOTTOM of the stairs, to avoid embarrassment. Ok - that's a criticism. It's true, and a quick look at the stairs by those permitted will substantiate it. Doing a citizens' arrest on innocent climbers of the stairs does not exactly enhance the image of Delphino Blu.
The key point is that if someone has a bad experience they are entitled to report it truthfully. If it's not truthful, it's a libel. If there are lessons to be learned from adverse comments then all one can do is to assess their worth, take action, and move on. In this case, move the bloody sign!
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Jimbo, lets not digress from the subject. If you read my original comment the point i'm trying to make is that the lady that posted the criticism has never actually stayed at the Delfino, but yet she is advising people not to book there, Why, because she was advised that you cannot cut through the hotel to get to the beach and the pool bar and pool are for residents only and claim she was chased of the premises by a rude Brit, rottweiler. Like I said, I know the receptionist very well, I find it very hard to believe that she would have been as rude to this lady as is being made out. If that was the case, she wouldn't last in the job very long. She has worked there for the last 5 summers. There is nothing wrong with constructive criticism. However, the comments that were made were personal and totally unnecessary and are on a public forum for the world to see. Like I said before, the Delfino receptionist is very well known, liked and respected through out the village. No thought was given from the lady who made the comments about the receptionist's humiliation.
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Sorry - totally disagree. If that was her perception she's entitled to say it.
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So do we say then in summary, all will be happy if the owner moves the sign from the beach bar top steps to bottom on steps and so then all non residents will therefore know where they are allowed to go. If anyone would like to see rooms we know they can contact the owner on line or get the contact details via the website and arrange a viewing. Phew took a lot of blogs but have we now got there? Or think I have.......
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Lesley,
Quality. You got it! Do you have any contact details, ;).
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So do we say then in summary, all will be happy if the owner moves the sign from the beach bar top steps to bottom on steps and so then all non residents will therefore know where they are allowed to go. If anyone would like to see rooms we know they can contact the owner on line or get the contact details via the website and arrange a viewing. Phew took a lot of blogs but have we now got there? Or think I have.......
Thanks Lesley
Yammas
Yannis
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Not quite, frankly. I didn't buy a drink or lunch at the Mango Bar for two weeks after the bar staff turned from cheery to arresting officer in a couple of milliseconds. It's patronising and slightly obnoxious to take the Mythos and omelette money from the grockles on the beach and then treat them like second-class citizens when they attempt to go to what to all appearances is the upper deck of the bar. It creates an atmosphere of pretentiousness and I suppose that's what "Boutique" hotels are. Quite one is doing in SS escapes me!
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Rod, not being saucy but think you do you mean for the Delfino????? If so will put on next post.
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Oh dear Jimbo seems like you really did have a hard time, but if that sign had have been in place would that have helped? Would you have delved into the top decks!!!! Just trying to nip this in the bud, so to speak. And yes think a boutique hotel is good, I believe in all resorts all clientele should be catered for. We don't really have an AI hotel as such in Ag Stef which other resorts on island have, good/bad who knows???, that's down to the general public demands/requests and the feedback on such sites as this.......
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No, Lesley, I did not have a hard time. I went to the Havana bar, had an ice-cold frosty glass and a bottle of Mythos, read a bit, ate a club sandwich, and pondered why however an unpretentious place you go to there are always those who crave a little bit of pathetic superiority.
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Yep Havana is a good place too. Love the music and general feel there both during the days and evenings, nice and chilled.
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Jimbo, so what you are saying is that it's ok for people to insult others over the internet when they were politely advised of the hotel rules. Like I keep saying, I know the receptionist and have heard her version of events and am inclined to believe that the lady that made the insulting comments was disgruntled, as she wasn't able to freely wander around the hotel. English is not the mother tongue of many of the Delfino's employees, so perhaps they do come across as being rude. It's a 4 star hotel, and is full from the day it opens until the day it closes, so obviously the owner is doing something right. I don't see how the hotel is being pretentious. If you stayed in a 4 star hotel in Britain or any other country, you would expect 4 star service, which is exactly what the hotel is providing as there is obviously a demand for it. Demand for higher spec apartments and hotels is on the increase in San Stefanos, that's why we now have a 4 star hotel in San Stefanos. The owner spotted a gap in the market and filled that gap.
At the rate i'm going writing posts on this subject, i'll soon be a 'San Stef Expert/Hero' even though I live here lol
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stockjockey - We're going round in circles here. I've looked at the original post again, and agree that "afroditi" (pretty hard to live up to that name!) was ill-advised to tell people not to book at DB. However, her report matches in terms of DB's PR my experience and also that of SS veteran Tony Cox, reported in this thread, and others. I'm sure DB is a wonderful place to stay. I don't think "afroditi"'s report was insulting. It's just that when you try to make a little oasis of luxury in a predominantly working-class ethos like SS there will be issues. These have to be dealt with tactfully, and perhaps, as a local, you might gently advise on this.
Personally, a hut with access to a donkey is what I regard as the best Greek experience!
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I have not tried to have a look around the DB and to be honest we prefer the Havanah to the Mango, I cannot comment on the attitude of people who manage the DB but if what people say is right, then that is not much different from other top hotels. We experienced the same problem in Crete and Cyprus so it is not uncommon. Before we cast critisism, maybe we should take a step back and look what reception we would get if we tried to gain entry in top class hotels in our own country. Imagine if we walked in to a hotel in London armed with towel and flip flops with a the intention of using the pool. I think we have been spoiled by the hospitality we receive in SS, so I would not lose much sleep over the lack of hospitality shown towards us in the DB.
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Hi
Sorry but I tought i'd add my feelings to this subject!!
We often go to the Mango Bar and have been treated wonderfully by all of the staff - so I don't have a bad word to say, although we have not tried to enter the hotel complex!!
Getting beck to negative/positive postings. SS is not Utopia and I think it is wrong if all we get is praise of the resort. Nowhere in the world is wonderful, and perfect. I think you should be able to post a negative comment if that's how you feel, however, I do not think you should become personal nor 'nasty', just because you have had a bad experience.
I have posted my true views of eateries/accommodation (of which some people might think as negative), but I have also tried to reason as to why we possibly had a bad meal/stay. I have never stated anything other than our experience, but I know that I have offended people because some think of these places as nothing less than wonderful and beyond any critcism.
Everyone is different, and we all like different things but we should not be blinkered about SS. I love it for what it is. Some things are good, some not so, but we should be able to vent our feelings without causing offence and give a true (personal) view as to what SS is all about.
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Well written Gillywoo and agreed with everything you said...I once on here mentioned that I had a bad meal at a certain place in S.S.My god I was jumped on from a great height by all the usual suspects in those days..Some were most rude to me and tried to be very superior in their put downs of me. I always went back with humour but thats how it was a while ago. I was told this is how I would be treated by many chums in S.S and they weren't wrong....Anyway that was a while ago and I ended up getting my own back in the end....All forgiven now and we move on..This site has certainly got better over the last 2 years and is a credit to everyone who uses it.
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Hi everyone!
San Stefanos is not perfect or utopia - some things irritate - people locally fall out with each other - like life anywhere! - - - but by heck I love the place!!
I read right through all of this again tonight, being individuals, we will never all agree on everything, we are entitled to our own diverse opinions as well.
Everyone - and I mean everyone - has made very good - if opposing points - so can we now agree to disagree, and move on?
I hope now we can lay this subject to rest before it gets too heated - after all this is a great forum and we don't want to fall out with each other,
we don't need to agree with everything - and the subject is getting a touch stale now -
of course if you disagree - - - - - - - - - -
I await the next post!! LOL
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It's good to see a bit of balance and rationality. I agree with Tony - enough has been said. But we do need defend our right to say it.
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This will be my last posting on this matter. I can hear a loud cheer coming down my computer. Of course everyone is entitled to air their views, whether it be positive or negative on their SS experience. Part of SS's appeal is that it appeals to all social classes.
Pembo, I agree with your views on 4 star hotels - Before we cast critisism, maybe we should take a step back and look what reception we would get if we tried to gain entry in top class hotels in our own country. Imagine if we walked in to a hotel in London armed with towel and flip flops with a the intention of using the pool. I think we have been spoiled by the hospitality we receive in SS, so I would not lose much sleep over the lack of hospitality shown towards us in the DB.
The main issue as faf as I am concerned, is referring to the receptionist as a 'rottweiler'. Before posting comments, whether they be positive or negative, ask yourself this, if someone was posting comments on your business/work, would you like to read a personal insult like this, bearing in mind, your friends, family and coworkers can read what has been said? :)
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I never like to interfere as I believe that the forum should allow people the opportunity to provide their own honest feedback and comment on San Stefanos.
However, I do agree that any personal comments should be avoided, particulary if they could be viewed as insulting. In my opinion the "rottweiler" comment falls into that category and certainly feel that this post should stop, remember their are two sides to every story.
Nice to hear your views on a 4* hotel in the resort though.
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Come on I didn't mean for you to stop posting, just to think twice before posting any comments which could be seen as insulting.
You'll all be calling me "Big Brother" soon I can't help it if my name is George and I was born in 1984 lol
All the best
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Come on I didn't mean for you to stop posting, just to think twice before posting any comments which could be seen as insulting.
You'll all be calling me "Big Brother" soon I can't help it if my name is George and I was born in 1984 lol
All the best
Or Well........ We'll carry on along the Road To Wigan Pier if you want !! ::)
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Wigan Pier, is great they even have a bar called the Orwel, so if you are anywhere near there call in for a pint or two
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I used the Delfino Blu last year and have nothing but praise for it. Every member of staff we met was without exception polite, happy and took great pride in their jobs and place of work. The receptionist was helpful from the time of booking until the moment we left.
I am staying in another hotel in the resort this year only because I couldnt get availability at the Delfino because of its popularity but am sure we will enjoy it just as much. Delfino is number 1 for the resort on Trip Advisor so they must be doing something right. I work hard all year round and like to have a little bit of luxury on holiday and to have such a lovely hotel in such a fantastic relaxing resort like SS is perfect. The pool area is small and just sufficient for the number of guests staying at the hotel and apartments. Paying the rates charged by the Delfino I would expect exclusivity and to not have to battle to get space with people coming in from outside the hotel. Its not a class status just a customer service expectation which the owner is taking into consideration for his guests. There are no airs and graces at the hotel - it is just as relaxed as the resort itself and I think it is good to have the choice of various standards of hotels and can only be a good thing for the resort.
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Wow I really, really want to stay there - what is the food like?
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Great posting Sezza - are you trying to get in there again next year -sounds like you may need to book early to guarantee your dates.
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Hi Debra - food is lovely although I wouldnt book on a half board basis only because there are so many other lovely places to eat. A few families who are regulars in SS that I met at the Fedra Mare this year used the Delfino for dinner for a special evening treat and loved it.
Jules - have now also fallen in love with the Fedra Mare - my brother and his wife are now eager to try SS after me going on about how great it is so we have booked 2 apartments with Dimitris again for next year.
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Its a really difficult one! Popped my head round the door at the Delfino today, gorgeous place and on a par with the 9 Muses in Skala where we honeymooned.....and so is the price tag! They both cost circa 1800 quid for both of us as opposed to the 1200 that the Romanza costs.
Sometimes i crave for the peace and quiet of a more exclusive hotel and other times i'm glad to be in the Romanza gang and it's various cliques....whatever anyone says it's got them.
We've got one full day left tomorrow, the winds died and i'm off for maximum tannage! As i write this now, the party's reaching it's peak and i can hear 'Video Killed The Radio Star' by Buggles coming from the bar area
Kalinichta