San Stefanos Online ~ North West Corfu

Your help and reviews are required => Information and help please => Topic started by: Gill C on July 19, 2011, 02:33:55 PM

Title: Avanced Passenger Imformation
Post by: Gill C on July 19, 2011, 02:33:55 PM
Is anyone who is travelling with Thomas Cook to Corfu having problems submitting this on the api site.
Title: Re: Avanced Passenger Imformation
Post by: IrisG on July 19, 2011, 03:40:24 PM
I don't think it's necessary for travel to Corfu,
at least not according to the Thomas Cook website.
We didn't have to submit it when we travelled in June.
Title: Re: Avanced Passenger Imformation
Post by: Jules on July 19, 2011, 04:30:58 PM
Thomsons ask for it and all went through ok for both of us. I think it is supposed to help for quicker check in  - not sure if it does or not
Title: Re: Avanced Passenger Imformation
Post by: dibully on July 19, 2011, 06:00:56 PM
Hi Gill don't know if it's any help but I have just done our API with Thomas Cook for Kefalonia originally it said they didn't need it on their website but when I put in our seats together it said to put in API did this on thomascookairlines site not on the manage my bookings site and it's your holiday number that begins with a letter 
Title: Re: Avanced Passenger Imformation
Post by: Jimbo on July 19, 2011, 07:19:21 PM
On the Thomson site you need to use your FLIGHT booking number, which not the same as the holiday booking.
Title: Re: Avanced Passenger Imformation
Post by: swedebasher on July 19, 2011, 07:23:53 PM
Its a Border Agency requirement, and the point is made you might be refused boarding if it is not done.
Title: Re: Avanced Passenger Imformation
Post by: Gill C on July 19, 2011, 08:06:51 PM
Thanks for replies had already booked seats together but could not do API as did'nt have all passport numbers .Will try again if any problems will go to where we booked tickets...Thomas Cook travel shop !!!
Title: Re: Avanced Passenger Imformation
Post by: Gill C on July 19, 2011, 10:20:22 PM
All ok managed to do it on manage my flight,the site they tell you Thomascookapi.com will not let you submit .
Title: Re: Avanced Passenger Imformation
Post by: zoe on July 19, 2011, 10:30:20 PM
 i phoned thomas cook as i tried to do it for this september they told me they were not doing it for greece  from now
Title: Re: Avanced Passenger Imformation
Post by: swedebasher on July 21, 2011, 07:30:16 PM
On the Thomson site you need to use your FLIGHT booking number, which not the same as the holiday booking.
Have just done for our September trip- it is the Accommodation booking reference (6 numbers) that is required at Thomson website.
Title: Re: Avanced Passenger Imformation
Post by: Lesley on July 22, 2011, 12:47:50 AM
All very interesting but what do they do for TOD's (Tickets on departure)
Title: Re: Avanced Passenger Imformation
Post by: tonyco1 on July 22, 2011, 04:35:24 AM
We booked the package with Thomson's, no request for Advanced Passenger Information.
All our seats numbers pre-booked each way.
Is this just for flights only?
Title: Re: Avanced Passenger Imformation
Post by: Jules on July 22, 2011, 12:10:22 PM
Tony on our booking it mentions it on the Important Information part on your original booking details. On ours it is on page 4
Title: Re: Avanced Passenger Imformation
Post by: Karen on July 22, 2011, 06:00:30 PM
Just booked package holiday (Thomsons) for Gran Canaria for October, today and they stressed that we must input the API.  You can do this from 6months up to 24 hours before your holiday departure date.
Title: Re: Advanced Passenger Information
Post by: swedebasher on July 22, 2011, 07:14:14 PM
Quite so, and in bold at the end of the Important Information it states 'Failure to provide this information may result in you being unable to travel'

This from the Thomson site;

What happens if I do not supply API?

All airlines are required to collect and transmit API data for those countries governments that legally require the provision of API data. Failure to supply API information could result in you being denied boarding and not being able to trave
l.
Title: Re: Avanced Passenger Imformation
Post by: tonyco1 on July 22, 2011, 09:31:09 PM
I'll get on with checking this out!
Title: Re: Avanced Passenger Imformation
Post by: zoe on July 23, 2011, 02:41:11 AM
we had to give for thomsons but thomas cook say they have stopped for greece dont know why they have done this as it just makes it more confusing for people also i thought it was not up to the airlines but can only go by thomas cooks  help line and i did try to do it on line but it will not let you
Title: Re: Avanced Passenger Imformation
Post by: tonyco1 on July 23, 2011, 02:59:45 AM
I did a search on Thomson' website, they have a page to do this on, so I am putting all the info together and will input it.
Thanks Swedebasher for the tip off!
Title: Re: Avanced Passenger Imformation
Post by: Denise on July 23, 2011, 05:24:25 PM
I did mine on Thomson a few weeks ago. They sent me an email reminding me to do it,
but I'd already been on and submitted the info.
They say you can do it at the airport but it holds you up a bit at the desk.
Title: Re: Avanced Passenger Imformation
Post by: loftyscot on July 23, 2011, 07:49:27 PM
Beware of all the gubbins you are asked to key in. All we did was check that everything was accurate in relation to our flight and then turned up at the airport with passports and Thomson Airways email and off we went.

Thomson did the promotional thing by trying to get us to reserve actual seats before flying (at a cost). We ignored it and got our three seats together in row 4 at no extra cost.

Just be careful, a lot of this stuff they flag in the API is not necessary and is just a bureaucratic gravy train to keep the income streams up.

cheers
Title: Re: Avanced Passenger Imformation
Post by: swedebasher on July 23, 2011, 08:03:32 PM
I have just c/p this from the Government website about API,

Registering your API

Your airline will usually ask you to supply the passenger details found on the ‘machine-readable’ page of your passport. This is the page containing your photograph.

You may be asked for your:

    full name
    date of birth
    gender
    passport number
    country that issued your passport
    date of passport expiration

You may occasionally be asked for additional information, like the address of your first night’s stay.

Your information will be taken either at the time of booking or by an automated passport reader during check-in. In most cases, you may not be allowed to travel if you do not provide your API in the time required.

Title: Re: Avanced Passenger Imformation
Post by: zoe on July 23, 2011, 08:31:18 PM
i wish i had never posted a reply to the ?
all i can say is i phoned thomas cook today at 10p a min (rip off) and was told they have decided to drop api for a few places if you go on the webb site click contact us the click i cannot compleat my api it will bring up another page click on bottom left and a list with come up of places you need api for corfu is not on the list with a few other greek places but most other are  it says if your destination is not on the list youdo not need api thomsons still want api for corfu dont know why thomas cook have messed about
i would like to thank all the friends who have helped over the 2 yrs  with any help needed and all the laughs  but have decided to come off  happy holidays to you all
Title: Re: Avanced Passenger Imformation
Post by: Lesley on July 24, 2011, 02:14:38 AM
Still would like to know what they do when you buy tickets on stand by at the airport????? API ?????
Title: Re: Avanced Passenger Imformation
Post by: tonyco1 on July 24, 2011, 05:53:09 AM
Zoe, (Guest), your reply was most welcome, the debate is fairly normal for a forum, with different views.
I for one welcome your input, the information is always helpful and hope you will still do an occasional post still.

Re: the API I am about to input all the info onto Thomson's website page (I did a search under API),
I will put it in to be safe - so thanks for everyone on this string, lots of good info gleened from everyone.
If it saves me a few minutes at the airport I will be happy!
Title: Re: Avanced Passenger Imformation
Post by: tonyco1 on July 27, 2011, 10:59:41 PM
Thanks everyone for your help and input, I had overlooked this API register, all done now and I spotted it in my paperwork when I read through more carefully.
Thanks to everyone above, it kicked me into action, I simply forgot about it - proves how a discussion like this can be invaluable - Cheers!! and YAMMAS!!
Title: Re: Avanced Passenger Imformation
Post by: dibully on July 28, 2011, 01:49:07 AM
Have a great holiday but then how could you not ! ;D Hope the weather's good ;)
Title: Re: Avanced Passenger Imformation
Post by: tonyco1 on July 29, 2011, 12:44:23 AM
Thanks for that - we'll try hard!! LOL