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« on: September 15, 2013, 03:20:27 PM »
Hi
I know everybody sings the praises of San Stef Travel which is exactly why I have used them for taxi transfers for the last 2 visits. However we had problems this year when we booked the coach to go to Corfu Town. All went swimmingly until myself, and 4 others were dumped in Sidari on the way back without warning and told a mini bus would collect us due to an accident !!!. So we waited and we waited and we waited and eventually Noula arrived 45 mins later smiling in fact the first comment was "so this is where they dumped you" now as you can imagine, we were all tired and perhaps a sorry would have been good. She did indicate that we had only been waiting for 20 mins which was not true. When we asked her where the accident was she knew nothing about it and was very rude. She said all she knew was that she had been woken up and asked to pick us up !! Not good and very unprofessional. We did use San Stef for an excursion on our last visit but as we were picked up in a van that had no suspension and taken to Sidari to meet the coach I didn't use them for excursions this year but thought we would be safe getting the coach from San Stef and back again to the town.
I have just booked for next year and will not be using San Stef travel again and would not reccommend them as Noula was very rude to us.
Almost as soon as the driver dropped us in Sidari he was picking up another coach load to take to the town so I suspect that is why we were not taken to San Stef.
As said above if Noula would have apologised I would not be posting this but instead she was very rude
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